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We created this blog to help Brainshark customers learn and share best practices. We hope you comment freely, but we will monitor comments before posting to ensure only the most relevent and appropriate information is available for our customers. We hope you enjoy! -The Entire Brainshark Team

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Lead Generation through Email Marketing

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It seems we're all looking for more affordable ways to generate sales leads. Often email marketing is seen as a cost-effective method of driving your sales pipeline. Read this story in B to B - the magazine for marketing strategies about Curian Capital and their use of Brainshark to "harvest $127 million in unrealized capital gains, helping build credibility for a company working to make a name in a populated niche."

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Tracking and Measuring Web Lead Generation

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If you're faced with providing better measurement of your online marketing programs like generating leads from your website or Google Adwords programs, try using tracking codes. Simply append the source of your link to your Brainshark URL like this: http://www.brainshark.com/brainshark/vu/view.asp?pi=600460867&tx=brainshark_blog.

You can use as many different tracking codes as you want on the same presentation. If you use codes like "tx=adwords_lead_gen", "tx=newsletter_banner_ad" or "tx=website_homepage", you'll know which of your programs and link placements are driving your clicks and registrations. Tracking codes show up in view receipts as well as in your Brainshark reports so you can see which links are working and which ones are not!

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Bringing Value from 39,000ft

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I am currently flying high over Kansas City on my way back to Boston from San Francisco. Irwin Hipsman and I spent the past 3 days visiting clients and partners like Kaiser Permanente, Schwab, Franklin Templeton, VeriSign, Salesforce.com, Intercall and Premiere Global among others. We conducted a couple of Customer Success Forums among our meetings and had several opportunities to discuss Presentation Best Practices. From a high level, users were interested in how to make presentations more appealing and more interactive to increase viewing and knowledge transfer. I know that what they were referring to was the use of animations, questions and video. However, a presentation is appealing only in part because of the use of these design elements. Instead of discussing the ground level design elements lets talk about the high level appeal of a presentation to an audience and how we can achieve this level of success.

The key to making presentations more appealing is to think from the point of view of the audience.

In the Communication Strategy Best Practices delivered by our CSC's, the first step to success is to know and Specify the Objective of the communication; this is your objective. The second step is to Understand your Audience in other words what is their objective. Understanding, who your audience is, how they behave and what is important to them should be the guiding light to the presentation that you develop and distribute to them. Whether your goal is to generate leads, shorten sales cycles, increase benefit enrollment, prepare the channel for a new product or certify a user population probably does not matter to the viewer. Your goal then is to find out what does matter to the viewer.

If you make sure that every slide, every image, every bullet, every recorded sentence, every attachment, every video and every question provides value to the viewer, then your viewing rates and statistics will be through the clouds. For every piece of content that you put on the slide or record on the slide ask yourself this question - What is the value this piece of content brings to the viewer? If you cannot answer that question definitively for each content element then I suggest you leave it out of the presentation and your audience will appreciate that you have sent them a concise communication.

If you are looking for appeal - bring value.

Thank you for visiting and have a Sharktastic Day!

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